Return Policy

Shipping & Return Policy:

 

Standard shipping takes between 5-8 business days and express shipping between 1-3 business days.

 

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns or exchanges within 14 days of receiving your order. You can return for store credit, a different product, or a refund to the original payment method.

 

Please note the following exceptions to our return and exchange policy:

 

1. Discounted items are final and cannot be returned or exchanged

2. Returned items must have tags on and be returned in original packaging

3. Returned items must have no visible signs of use

 

 

To initiate a return or exchange, please email info@thechocobae.com